If you have any questions that are not answered, please let us know!
****More questions and answers coming soon!****
About Our Knives
How does Steve make his knives?
This is a big topic we hope to cover soon in its own section. But for now the basics are stock removal, stock removal,
and... more stock removal!
What are your knife blades made from?
All our blades are made from 440-C stainless steel. 440-C has proven to strike an excellent balance between
corrosion resistance, durability, and edge-holding. Our knives are used in a wide variety of circumstances -
anything from opening letters every other Sunday to gutting and skinning big game in the Rockies, so must be
able to withstand an equal variety of situations.
Are these blades heat-treated?
Of course! Steve's blades are hardened by one of the biggest names in the business, Paul Bos.
The heat-treat process is necessary to imbue our blades with their unsurpassed strength, hardness,
and ductility. Paul currently does the heat-treating for Buck Knives, as well as many other custom
knife makers. Check out Buck Knives for excellent in-depth information on the heat-treat process.
Can I get a knife I see in the gallery with a different handle than pictured?
The short answer is "No." Remember that each knife you see here is exactly as-is, already created, and unlike
any other made. The longer answer is that Steve generally creates 8 to 10 of the same blade style. Since the blades
are hand-ground, no two are exactly alike, although the template for each is the same so they are extremely
similar. If you like a certain blade style and are interested in choosing your own handle for that blade,
this is no problem! If Steve has any handle-less blades left, he will be happy to work with you to create a
truly custom knife! Steve has much experience with a large variety of handle materials. Keep in mind
that such a blade will be priced according to how expensive and difficult to work with the material(s) you select
are.
About Our Website
These are beautiful pictures! How did you take them?
Thank you! All photos were taken with a stock Canon Powershot G3, with a couple full-spectrum light bulbs inside
a lightbox made of white fabric and PVC pipe! Very low-tech but nice results. Feel free to use
any of these images as you please!
I have a custom knife site as well! Will you link to me?
Certainly! We are happy to do link exchanges with any other custom knife site. We believe this is a vital
part of building a strong online community. Please contact us if you are interested.
Information on how to link to us can be found here.
What tools were used to make this site?
All the coding was done with a basic text editor. It makes heavy usage of CSS and Javascript. It resides on a
very powerful Debain box somewhere in Florida, running Apache 2.0, PHP 5.1, and mysql 12.22.
Ordering
What payment options do you offer?
We offer two different payment methods:
1. If you have a PayPal account, you can submit your payment information from PayPal's site and we will receive your shipping information from them.
2. If you don't have a PayPal account or do not wish to order through them, we accept MasterCard, Visa, American Express, and Discover credit cards. All information is transmitted to us securely (see below question).
1. If you have a PayPal account, you can submit your payment information from PayPal's site and we will receive your shipping information from them.
2. If you don't have a PayPal account or do not wish to order through them, we accept MasterCard, Visa, American Express, and Discover credit cards. All information is transmitted to us securely (see below question).
Is your ordering secure?
Absolutely! Our payment server is fully SSL enabled. This means that any information that you transmit
to this server is fully encrypted, should some one be able to intercept it, they would not be able to
read it. You should see a padlock icon at the top of your screen, with the text "SSL Enabled" when you
have entered the secure server.
Additionally, under no conditions do we ever store your credit card information. Should you return to the site at a later date for another purchase, you will have to enter that information again.
Additionally, under no conditions do we ever store your credit card information. Should you return to the site at a later date for another purchase, you will have to enter that information again.
What is this "certificate" popup message all about when I try to order?
When you enter our secure server, you will most likely be prompted to accept an SSL certificate from our server (by clicking OK).
This is basically a way for us to prove who we are, and that you have not been accidentally redirected to another
server. In order to have our certificate authenticated, we must pay a sizable fee, which we hope to be able to
do soon. Until then, we apologize for this inconvenience!
Shipping
I don't see any shipping prices on your site! Does this mean shipping is free?
It sure does! We have factored shipping into the price of our knives. Nobody likes to hassle with shipping
prices, it saves us a big headache too! However, if you live in a very remote place where shipping is
likely to be expensive, we might be contacting you :)
Warranty
My knife broke! What should I do?
All repairs and replacements are on a case-by-case basis. Due to our very limited stock of knives, replacements
are not always possible. Remember, the knife you purchased is a one-of-a-kind, we will not be able to send you
"another one just like it," but will hopefully be able to find a replacement that suits your tastes. We will not
consider replacements for breaks caused by obvious misuse (please see Care Instructions!). In all cases, please
get in touch with us!
Care Instructions
Coming soon!